Customer Support and Internal Training

MDE Network Support

Email: MDENet@mdek12.org for all network-related issues.

Examples:

I can’t log on to the network
I can’t get my computer to boot
My computer is running slow

MDE Application Support

Email: MDEApps@mdek12.org for all MDE application related issues.

Examples:

I can’t log into MSIS
I need a report
I need help with MSIS

MDE Self Service Reset Portal

Go to: https://passwordreset.microsoftonline.com/ to access the MDE Self Service Reset Portal to edit the following items:

Reset your password
Update your profile
Unlock your MDE account
Note: you have to be pre-registered to use this service. If you have not, submit a support ticket to MDENet@mdek12.org for assistance.

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