MDE staff is encouraged to visit our Customer Support and Internal Training for additional resources. Note that this is a restricted access site and thus may require you to log-in.
MDE Network Support
Email: MDENet@mdek12.org for all network-related issues.
Examples:
- I can't log on to the network
- I can't get my computer to boot
- My computer is running slow
MDE Application Support
Email: MDEApps@mdek12.org for all MDE application related issues.
Examples:
- I can't log into MSIS
- I can't access TIMS
- I can't access MARS
MDE Self Service Reset Portal
Go to: https://passwordreset.microsoftonline.com/ to access the MDE Self Service Reset Portal to edit the following items:
- Reset your password
- Update your profile
- Unlock your MDE account
- Note: you have to be pre-registered to use this service. If you have not, submit a support ticket to MDENet@mdek12.org for assistance.