Customer Support and Training Tamala Matthews Director of Customer Support and Training 601-359-2837 tmatthews@mdek12.org Lee Bray E-Rate Coordinator 601-359-5544 lbray@mdek12.org Charisma McNair Client Support Technician 601-359-2837 cmcnair@mdek12.org Johnathan Sanders Sr. Communications Analyst 601-359-2837 jsanders@mdek12.org LaRhonda Smith Sr. Programming Specialist 601-352-2837 lsmith@mdek12.org Barbara Young Training and Development Project Manager 601-359-2951 byoung@mdek12.org Contact Customer Support and Training Staff Links Technology and Strategic Services Core School Applications Customer Support and Training Information Security and Data Privacy Data Governance Mississippi E-Rate MS Student Information System (MSIS) MSIS 2.0 Project Research and Development SLDS Grant Textbook Inventory Mgmt System (TIMS) APPLICATIONS Educator Licensure (ELMS) GoSignMeUp MDE Self Service MSIS Log-on Online Help Desk SharePoint for Accountability Navigator – Superintendents Only Documents Leave Form (DocuSign) Technology Purchase Request (TPR) Resources Bomgar - Support Portal Cloud Services Cloud Webmail Enterprise K-12 Network Online Help Desk OTSS Training Cyber Security Incident Reporting Form