Customer Support and Internal Training

MDE Network Support

Email: MDENet@mdek12.org for all network-related issues.

Examples:

• I can’t log on to the network
• I can’t get my computer to boot
• My computer is running slow

MDE Self Service Reset Portal

Go to: https://passwordreset.microsoftonline.com/ to access the MDE Self Service Reset Portal to edit the following items:

• Reset your password
• Update your profile
• Unlock your MDE account
• Note: you have to be pre-registered to use this service.  If you have not, submit a support ticket to MDENet@mdek12.org for assistance.

MDE Digital Accessibility Resources

For an overview of digital accessibility guidelines, please review the Introduction to Digital Accessibility slide deck and recording.
 
Resources:

• Accessibility checklists and instructions:
  • Adobe Acrobat
  • Word
  • PowerPoint (Coming Soon)
  • Excel
  • Outlook
• Color Contrast Checker
• Writing Alt Text

MDE – Constant Contact

• Constant Contact Login
• Constant Contact Training (Slide deck and Recording) – October 31, 2025
• Email Best Practices